When we are listened to well, we flourish. New research by Netta Weinstein and Guy Itzchakov is helping to build a deep and scientific understanding of what listening is, when and why it matters to the well-being of people, and in what circumstances. In this video from the Stories of Impact series, the researchers offer a look into the nuances of the listening process, exploring the roles both the speaker and the listener play in conversation. They hope that the listening training they've been working with will bring about change, harnessing high-quality listening as a powerful tool for reducing polarization and supporting human flourishing. They'd like to see the people that received the training "serve as social agents so one good listener can have a downstream effect that's contagious, for the family, for the workplace, and for the community," says Itzchakov.